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Rita Arens

Manager, Content Strategy
H&R Block

Rita Arens leads a team of writers who shape the end-to-end content experience for H&R Block's tax offerings (including app, online, desktop software, retail office, and .com messaging), and is helping define the conversation between H&R Block and its customers, including screen, help, voice, and video. She's a a strategic storyteller and sense-maker. My strengths lie in the areas of organizational and group communication, content and marketing strategy, managing teams, product and project management and cross-functional collaboration.